Call Us @ 1.289.499.3090
Frequently Asked Questions
Please read our FAQs before sending us a message.
What payment methods are accepted by Alithea?
All major credit cards are accepted in the Paypal shipping cart. We do not accept personal checks or cashiers checks/money orders.
How far in advance should I order my crowns?
The earlier the better. All crowns and cases are made to order. From the time we receive your order, it will take 1 to 2 weeks to assemble, package and deliver to your door.
What materials do you use to craft the stafana (crowns)?
Each stefana crown set is handcrafted with different types of materials which makes them unique. Materials used vary from silver plated rope, Swarovski crystals and pearls. The stefanothikes are made from wood, suede inner lining and embellished with a beautiful canvas Greek Orthodox icon on a mirror.
What size are the crowns?
The crown size is approximately 7" diameter and will fit both bride and the groom comfortably.
Who is your shipping carrier?
We use UPS to ship all our products. All items are insured.
Do you ship to PO Box Addresses?
Unfortunately, we do not ship to PO Boxes or Military addresses.
How long will delivery take?
All orders are custom made. From the time we receive your order, it will take 1 to 3 weeks to assemble, package and deliver to your door. Once your order is shipped, we will email you shipping details with a tracking number. You may track your order on the www.ups.com website which provides a reliable tracking tool giving you an estimated delivery time. Of course all orders are fully insured.
Do you ship internationally? If so, what are the transit times/rates?
We ship worldwide. This product ships via UPS Ground. Shipping fees are $15 Flat Rate per product anywhere in the US and Canada. All products are insured. For Alaska, Hawaii, Northwest Territories, Yukon Territories, Nunavut and International countries, please contact us and we’ll be pleased to help you find the best courier and rates for your location.
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